Accpac Support

Focus on your business, let us take care your ACCPAC

If you are running Accpac in your company, your users may experience problems once in a while.  Although sometimes these problems can be solved by your internal resource, it is sometimes necessary to have someone with more knowledge to solve the problem more quickly and efficiently.

This is where our Accpac Support can help your business.  We provide unlimited phone and remote support for your Accpac problems.

In additions to the unlimited support, BSC provides routine maintenance to check for signs of problems before they happen.

Our Annual Accpac Support ensures the software installed in your company are maintained well to avoid any problems that may arise from improper maintenance.  BSC achieves this by providing routing visits, normally monthly, to your office.  Our visits ensure that routine check up on Accpac software and data is performed, including:

1. Data integrity check
   1. Corrupt data can be detected early from data integrity check.  If not detected, corrupt data can result in irreversible damage to the company’s database.
2. Backup Check
   1. Data backup that is not configured properly can result in incomplete or even no backup.  Complete and timely backup is vital to live Accpac data for disaster recovery.
3. System Diagnostics
   1. It is important to make sure all components of the systems related to
      Accpac are running well.  Any failure in one of the components may
      result in unexpected event.

BSC consultant performs the above checkpoints on every routine visits.  Because all the checkpoints are important to running a ‘healthy’ Accpac systems, it is highly recommended that these routine maintenance once a month.  Our consultant will produce a maintenance visit reports that shows the result of the work performed.

To find out more about our Accpac Support and Maintenance services, please call our office or use the contact form.  We will be happy to assist you with your inquiry.